Privacy

We may collect information you provide directly to us, including your name, email address, business name, billing details, and any information you send when requesting a demo, contacting us, or creating an account.

We may also collect operational information needed to provide the service, such as class schedules, staff details, student records, parent contact information, attendance records, and other education-business data that you choose to store in VydeClass.

We use information to operate, maintain, and improve VydeClass; to provide customer support; to process billing; to communicate important service updates; and to respond to sales or support inquiries.

We may also use information in aggregated or de-identified form to understand product performance, improve reliability, and guide product development.

We do not sell personal information. We may share information with service providers that help us host, support, secure, or operate the platform, but only to the extent necessary for those providers to perform services on our behalf.

We may also disclose information when required by law, to protect our rights, to investigate misuse of the service, or in connection with a merger, acquisition, or asset transfer.

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. The exact retention period depends on the type of information and the purpose for which it was collected.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No system can be guaranteed to be completely secure, so customers should also maintain strong passwords and appropriate internal access controls.

We may use cookies or similar technologies to maintain sessions, understand usage patterns, remember preferences, and improve overall site performance. You can usually control cookies through your browser settings, though some platform functionality may be affected if cookies are disabled.

VydeClass is intended for use by education businesses and program operators, not for direct use by children. When customer organizations store student information in the platform, they are responsible for ensuring they have the necessary rights and permissions to do so.

Depending on your location, you may have rights related to access, correction, deletion, or restriction of certain personal information. To make a privacy-related request, contact us using the details below and we will review your request in accordance with applicable law.

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the website, product, or by email. Continued use of VydeClass after an update takes effect means the updated policy will apply.